General Information for Users of ASM Journal Sites

Member Subscribers 

ASM member subscribers to online journals have immediate access to primary-research manuscripts within a few days of acceptance, final issues that include Supplemental Material, the collection of Minireviews published in all 11 journals, and a tool for searching tables and figures. All users may sign up to receive e-mail alerts that notify when new tables of contents or accepted manuscripts are posted online. In addition, ASM offers the CiteTrack research service, which allows users to define criteria for research alerts. ASM member authors enjoy discounts on page charges, reprint fees, and color-figure fees.

Subscription Prices 

2010 Member Rates

For 2010, members can subscribe to ALL 11 online journals for only $236 and to discount journal packages for $200. Please contact service{at}asmusa.org for additional pricing information.

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Ordering Procedures  

General Procedures:
Individuals can complete the appropriate membership application at http://estore.asm.org. Full, Postdoctoral, and Transitional members save $2 by paying their dues online. Members who prefer to pay offline may do so by selecting the “Offline payment method” option on the ASM eStore’s pre-checkout page. Members can then print the supplied invoice to mail and submit with payment. Payments made by any method other than online are not eligible for the $2 discount. All Member payments should be sent to the Member Subscription Office.

Renewing member subscriptions:
Members can renew online by going to http://estore.asm.org/renew. Members preferring not to pay online with a credit card have the option of printing a customized invoice. To do so, you must access your online renewal and choose “Offline payment method” when you get to the pre-checkout page. An invoice suitable for printing will be produced, which you can then print and submit with your payment. Full members are eligible to receive $15 off select ASM Press titles in the ASM eStore if they renew their 2010 membership ONLINE by midnight EST 12/31/09. Producing a pro forma invoice, which is then faxed or mailed to ASM, does not constitute renewing online and will not qualify for a discount. No book discount is awarded to full member renewals processed online after 12/31/2009.

Activating Your Member Subscription:
Shortly after payment has been received in the ASM member subscription office, new subscribers will be sent an e-mail or letter with activation instructions. New online subscribers will need their ASM member customer number. Note that you will be creating a username and password for your online journal subscription; this is a separate profile from your ASM membership record. Activate Now»

Subscription Term:
An online subscription is for the calendar year. Once a subscription terminates, further access to the online journal will be denied unless renewed. However, free access is granted to a journal's archive (i.e., issues published more than six [6] months previously for the primary-research journals and one [1] year previously for the review journals).

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Updating Subscription Information 

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Claims and Other Print Management Issues  

Members can submit requests to replace missing or damaged journal issues by sending a message to Member Services at service{at}asmusa.org. Please include the journal title(s), volume(s), and issue number(s) you are claiming as well as your member number, full name, and mailing address.

Claim Time Frames:

Once delivery begins, claims for print journals must be submitted within the following time frames.

  • Claims for the U.S., Canada, and Mexico must be made within 3 months of the mailing date.
  • Claims for outside the U.S., Canada, and Mexico must be made within 6 months of the mailing date.
  • Missed issues will be replaced one time only free of charge, and a maximum claim of 3 issues per subscriber per year will be accepted for direct ship-to's. All claims exceeding this limit must pay a shipping/handling fee of $35.00 for any claimed issues.


Change of Mailing Address for the Print Journal:
You may change your mailing address online by logging in to the membership directory and signing in with your ASM member username and password at the top of the page.

Print Subscription Refund/Exchange Policy:
All journal cancellation requests must be received in writing. A prorated credit for canceled journals will be issued. Refunds will not be issued to U.S. and Canadian members unless the refund amount is over $5. Refunds will not be issued to international members unless the refund amount is over $20.

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FAQs 

Please review ASM's Frequently Asked Questions about Member Subscriptions»

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Contact 

Member Subscription Office
American Society for Microbiology
1752 N Street, NW
Washington, DC 20036-2904
USA
Phone: (202) 942-9319
Fax: (202) 942-9347
E-mail: service{at}asmusa.org

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